FAQ

If applied correctly, the eyelashes last 1-2 weeks.

Installation is very straightforward and takes 5-10 minutes.

If you need support with the application, contact our customer service at info@by-mava.com

The eyelash segments are extremely fine and ultra light. You won't feel that you have anything on your eye.

Yes, you can clean and reuse the eyelashes with hot water and our shampoo.

The eyelashes can be worn a total of two times.

Our vegan eyelashes are handmade and cruelty-free.

Since this method uses different products than in the salon, there are no allergic reactions with MAVA Lashes.

This gentle method does not damage your own natural lashes, unlike the studio lashes!

Use an oil-free makeup remover to make your eyelashes last longer.

You can shower normally immediately after application; water should come to your eyelashes regularly so that they are cleaned.

Additional cleaning with a shampoo is usually not necessary.

The eyelashes can be worn without hesitation because they are made free of hormonal substances.

The ingredients are well tolerated and non-irritating, making these eyelashes also suitable for sensitive eyes.

The product will be sent via A-Post within 24 hours.

The delivery costs can be calculated in the shopping cart. they vary depending on the order quantity and country

If the order has not yet been shipped, you can cancel it.

Please contact our customer support by email: info@by-mava.com

You can return the goods within 14 days. Please note that we can only take back unopened products. You can find out more about returns here.